Shipping & Cancellation Policy

Cancellation Policy
  • Changed your mind? No problem. You are able to cancel your order within 6 hours of placing it, no questions asked (although we’d love to know what changed your mind). To cancel your order, please write to us at futtosustore@gmail.com with the subject line, 'Order Cancellation Request' and mention your Order ID.

  • If your order is shipped already, we won’t be able to cancel it, unfortunately.

Shipping Policy

Thank you for choosing Futtosu. We strive to provide a seamless shopping experience, including prompt and reliable shipping services. Please take a moment to review our shipping policy:

Domestic Shipping:

We currently only offer domestic shipping across the country (India).

Delivery Timelines:

Orders placed for delivery can be expected to arrive within 7-15 business days.

Please note that these timelines are estimates, and actual delivery times may vary based on factors such as product availability, order volume, and the destination address.

Shipping Partners:

We collaborate with trusted shipping partners to ensure the safe and timely delivery of your orders. Our shipping partners are committed to handling your packages with care.

Order Tracking:

Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment. You should receive a tracking link within 36 hours of placing your order, unless you’ve made a pre-order.

Contact Us:

If you have any questions or concerns regarding your order’s shipping status, feel free to contact our customer support team at futtosustore@gmail.com

We appreciate your trust in Futtosu, and we are committed to delivering your orders in a timely and secure manner.

Thank you for shopping with us!